Shipping policy
At Blobzie™, every onesie is made to order. Please read this policy carefully before placing your order. By completing a purchase, you agree to the timelines and terms below.
Pre-Order Production Time
Blobzie is a pre-order item. It is not in stock and is produced after you place your order.
- Production takes 1 to 4 weeks from the date of your order.
- An estimated ship date is shown on the product page before you order.
- Production time is not included in the delivery time listed below.
Delivery Time
Once your order ships, estimated delivery time is 2 to 12 business days, depending on your location.
Estimated total time from order to delivery: 1 to 4 weeks of production + 2 to 12 business days of delivery.
Business days are Monday through Friday and do not include weekends or public holidays.
Worldwide Shipping
We ship worldwide, to every country. All prices are shown and charged in US dollars (USD). If your card uses a different currency, your bank or card issuer will convert the amount and may charge its own conversion fees.
Customs, Duties & Taxes
Orders shipped outside the United States may be subject to import duties, taxes, or customs fees charged by your country. These charges are the customer’s responsibility and are not included in the product price or shipping cost. We have no control over these fees and cannot predict their amount. Refusing a package because of customs fees does not qualify for a refund.
Customs processing can also add time to delivery that is outside our control.
Shipping Confirmation & Tracking
The day your order ships, you will receive an email with your tracking number. Tracking may take 24 to 72 hours to show updates after the carrier receives the package. Please allow this time before contacting us.
Shipping Address
Customers are responsible for entering a complete and accurate shipping address at checkout. If you notice a mistake, contact us at support@blobzie.store within 12 hours of placing your order.
Blobzie™ is not responsible for delays, failed deliveries, or lost packages caused by an incorrect or incomplete address. Orders returned to us due to an incorrect address may require an additional shipping fee to be resent.
Delivered Packages
A package marked as “delivered” by the carrier to the address provided at checkout is considered delivered. If your tracking shows delivered but you can’t find your package, please check with neighbors, your building’s mailroom, and your local post office first, then contact us within 7 days so we can help investigate with the carrier.
Lost Packages
If a package has had no tracking updates for 15 business days after shipping, contact us and we will open an investigation with the carrier. If the carrier confirms the package was lost in transit, we will send a replacement or a refund.
Delays
All production and delivery times are estimates and not guarantees. Carrier delays, customs inspections, weather, holidays, and periods of high demand may extend delivery times. Shipping delays do not qualify for a refund once the order has shipped.
If production takes longer than the estimated ship date, we will email you a new date. If you don’t want to wait, you may cancel for a full refund before your order ships.
Holiday Orders
Because Blobzie is made to order, we cannot guarantee delivery by December 25 or any other specific date. Please check the estimated ship date on the product page before ordering.
Contact Us
For any questions about your order or shipment, contact:
support@blobzie.store
Blobzie™ Customer Support